To Job Seekers…

What kind of job do you want to get?

If you were going on a job interview tomorrow,

would you feel confident about your English speaking skills?

To the Veterans…

Are you good at spoken English?

Are you afraid to speak to English speakers?

No matter what levels of position you are at, you should know better English in order to deal with all kinds of English speakers.

Take This Book and Become a More Confident English Speaker!

Fluent in spoken English will help you communicate effectively. This book provides you with the tools you need for global workplaces. It's designed to give you an insightful look into various situations that you might come across in the workplace. With 200 situations and 20 useful sentences and phrases to go along with each situation, you will achieve a level of competence you have never achieved before.

When you master all the sentences here, you will have a solid foundation in speaking Business English to people all over the world.

給求職者

你想要找哪種工作？

如果你明天要去面試，你有信心開口說英文嗎？

給職場老鳥

你擅長說英語嗎？

你害怕和說英語者交談嗎？

不論你在什麼職位，為了和說英語者交談，你最好懂英文！

帶著這本書，你將更有自信的說英語！

一口流利的英語，能讓你的溝通更有效！有了這本書，就算你在世界各地上班都不用擔心。書中完整的情境規劃，可以幫你應付工作場合中各種突發狀況。全書共收錄200個狀況情境，每個狀況都有20句超實用的句子。熟悉這些句子之後，你的英語能力必定突飛猛進！若你能有效將這4000句運用在職場上，你就是個能走遍世界各地的商務英語高手了！

To Job Seekers…

What kind of job do you want to get?

If you were going on a job interview tomorrow,

would you feel confident about your English speaking skills?

To the Veterans…

Are you good at spoken English?

Are you afraid to speak to English speakers?

No matter what levels of position you are at, you should know better English in order to deal with all kinds of English speakers.

Take This Book and Become a More Confident English Speaker!

Fluent in spoken English will help yo...

Chapter1 Seeking a Job 求職

1．Preparation for the Career 準備就業
狀況 001. Job Preference 求職意向
狀況 002. Job Vacancy 職位空缺
狀況 003. Asking about Openings 詢問職缺
狀況 004. Resume Information 履歷表
狀況 005. Delivering a Resume 投遞履歷
狀況 006. Interview Reservation 面試預約

2. Interview 參加面試
狀況 007. Opening Remarks 開場白
狀況 008. Self-Introduction 自我介紹
狀況 009. Interviewer’s Questions面試者的提問
狀況 010. Reasons for Application 應徵理由
狀況 011. Reasons for Resignation 辭職理由

3. After Interview 面試後
狀況 012. Inquiring the Result 詢問結果
狀況 013. Explaining Relevant Job Information 解釋工作相關資訊
狀況 014. About Your Remuneration 職位薪酬
狀況 015. About Vacations and Benefits 假期和福利
狀況 016. Reaching an Agreement 達成協定

4. The First Day at Work 上班第一天
狀況 017. Going to Work 上班
狀況 018. New Employee Training新進員工培訓
狀況 019. Introducing the New Colleague 介紹新進人員
狀況 020. Signing Work 分配工作
狀況 021. Work Consulting and Instruction 工作諮詢和指導

Chapter2 Office Conversation 辦公室會話

1. Getting along with Colleagues 和同事相處
狀況 022. Daily Greetings 日常寒暄
狀況 023. Talking about Co-workers 談論同事
狀況 024. Punching in and Punching out 上下班
狀況 025. Working Overtime and Covering for Someone 加班與代班
狀況 026. Promotion or Leaving the Job 升遷或離職

2. Supervisor and the Inferior主管和下屬
狀況 027. About Your Reporting 工作報告
狀況 028. Complimenting and Criticizing the Staff 誇獎和批評員工
狀況 029. Applying for a Pay Raise or Promotion 申請加薪或升職
狀況 030. Taking off and Shift 請假與換班
狀況 031. Resignation and Dismissal 辭職與解僱

3. Talking about Work 談論工作
狀況 032. Arranging a New Task 安排新任務
狀況 033. Asking for Working Progress 詢問工作進度
狀況 034. Handing over Work 呈交成品
狀況 035. Advantages and Disadvantages about Work 工作上的優缺點
狀況 036. Suggestions and Advice 建議與忠告

4. Work Environment 工作環境
狀況 037. Work Pressure 工作壓力
狀況 038. Manage Problems 管理問題
狀況 039. Communication Problem 溝通問題
狀況 040. Emergency and Solving Problems緊急情況和疑難解答

Chapter3 General Affairs 日常工作

1. Regular Work 常規工作
狀況 041. File Keeping 檔案管理
狀況 042. Telephone to the Customers打電話給客戶
狀況 043. Staff Training 員工培訓
狀況 044. Buying Office Equipment 購買辦公設備
狀況 045. Dealing with Complaints 處理客訴
狀況 046. Dealing with Letters處理信件
狀況 047. Memorandum and Announcement備忘錄和通知

2. Conference會議
狀況 048. Meeting Preparation 會議籌備
狀況 049. Meeting Notice 會議通知
狀況 050. Meeting Topic 會議議題
狀況 051. Meeting Follow-ups會議後緒事宜

3. Company Information 公司資訊
狀況 052. Scope of Business 經營範圍
狀況 053. Featured Products 特色產品
狀況 054. Turnover and Sales Volume營業額和銷售額
狀況 055. Scale and Progressing Prospect公司規模和發展前景

4. Visiting and Exhibition 參觀和展覽
狀況 056. Visiting the Company 參觀公司
狀況 057. Visiting the Factory 參觀工廠
狀況 058. Observing the Products 觀摩產品
狀況 059. Introducing Products 介紹產品
狀況 060. On the Exhibition在展覽會

5. Office Automation 辦公自動化
狀況 061. About Computer 電腦使用
狀況 062. Sending a Fax 發傳真
狀況 063. Typing and Photocopy 打字和影印
狀況 064. Using the Internet 使用網路
狀況 065. Office Software 辦公軟體

6.Telephone Affairs 電話事宜
狀況 066. Making and Receiving Calls接打電話
狀況 067. Transferring Calls電話轉接
狀況 068. Taking a Message電話留言

7. Being Sociable 職場達人
狀況 069. Assignment Plans 工作計畫
狀況 070. Language Proficiency 語言能力
狀況 071. Technical Skills 專業技能
狀況 072. Teamwork 團隊合作
狀況 073. Accumulating Work Experience 累積工作經驗

Chapter4 Receiving a Guest 接待客人

1. Before Meeting a Guest 見客之前
狀況 074. Making Appointments 預約來訪
狀況 075. Arranging Schedule 安排行程
狀況 076. Meeting at the Airport 機場迎接

2. Staying with Guests陪同客戶
狀況 077. Client Greeting 迎接客戶
狀況 078. Arranging Negotiation 安排洽談
狀況 079. Introducing Basic Condition 介紹基本情況
狀況 080. Going Sightseeing Together 陪同觀光

3. Business Dinner 招待晚宴
狀況 081. Being Business Companion 成為生意夥伴
狀況 082. Expressing Appreciation 表達感謝
狀況 083. Inviting Customers to Dinner 宴請客戶
狀況 084. Ordering at a Restaurant 餐館點餐
狀況 085. Dinners Politeness 用餐禮儀

4. After Business 交易之後
狀況 086. Small Talk與客戶寒暄
狀況 087. Extending the Relationship延續合作關係
狀況 088. Seeing off 送別
狀況 089. Opinions and Feedback 意見回饋

Chapter5 Social Interaction 社會互動
1. Visiting Friends 拜訪朋友
狀況 090. Making an Appointment to Visit預約拜訪
狀況 091. Arriving and Greeting到來和問候
狀況 092. Visiting Reasons拜訪原因
狀況 093. Cherishing and Cementing Friendship珍惜和鞏固友誼
2. Invitations Dinner 請客吃飯
狀況 094. Informing the Dinner 通知宴請
狀況 095. Celebrating Words 慶祝話語
狀況 096. Eating with Friends和朋友聚餐
狀況 097. Drinking with Friends和朋友飲酒
3. Camping and Outing 野餐與野營
狀況 098. Confirming Date and Place 確定時間和地點
狀況 099. Preparing Things 著手準備
狀況 100. Cooperation and Assignments 合作與分配任務
狀況 101. Expressing the Mood 表達心情
4. At the Parties 狂歡派對
狀況 102. Invitations to Party派對邀請
狀況 103. Sending Gifts贈送禮物
狀況 104. Greetings in the Party 派對寒暄語
狀況 105. Party Activities 派對活動
狀況 106. Seeing off Friends 送別朋友

Chapter6 Business Activities 商務活動
1. Business Survey 商業調查
狀況 107. General Investigation 一般性調查
狀況 108. Questions of Questionnaire 問卷調查
狀況 109. Investigation Analysis調查結果分析
狀況 110. Research on Marketing Strategy 行銷策略研究

2. Business Travel出差
狀況 111. Business Trip Schedule 出差安排
狀況 112. Preparations before Business Trip出差前準備
狀況 113. Chatting about Business Trip閒聊出差
3. Foreign Trade Process外貿流程
狀況 114. Making Inquiry 詢價
狀況 115. Making Offer and Counter-Offer報價和還價
狀況 116. Ordering and Confirming訂購及確認訂單
狀況 117. Payment Method付款方式
狀況 118. Packing 包裝
狀況 119. Shipment裝運
狀況 120. Transportation運輸
狀況 121. Claim索賠

4. Signing Contracts 簽訂合約
狀況 122. Contract Discussing合約洽談
狀況 123. Common Rules of a Contract 合約規則
狀況 124. Signing the Contract 簽訂合約
5. Insurance保險業
狀況 125. Explaining Insurance Coverage解釋保險業務
狀況 126. Buying Insurance 購買保險
狀況 127. Compensation Problems保險賠償問題

Chapter7 Vocational English 各行各業
1. Supermarket English 商場英語
狀況 128. Greetings to Customer 向客戶問好
狀況 129. Promoting Products推銷產品
狀況 130. Selecting the Goods 選購商品
狀況 131. Cutting Prices 減價
狀況 132. About Guarantee關於保固事宜
狀況 133. Exchange and Refund退換貨
2. Banking English 銀行英語
狀況 134. Bank Reception銀行接待
狀況 135. Opening an Account 銀行開戶
狀況 136. Bank Deposit and Interest存款和利息
狀況 137. Withdrawing Money 提款
狀況 138. At the Foreign Exchange Desk 外匯兌換
狀況 139. Reporting a Lost Certificate 存單、信用卡掛失
3. Post Office English 郵局英語
狀況 140. Buying Stamps 購買郵票
狀況 141. Posting the Letter 寄信
狀況 142. Taking the Parcel 寄包裹

4. School English 學校英語
狀況 143. School Greetings學校寒暄語
狀況 144. Classroom Expressions課堂用語
狀況 145. Communicating with Students師生交流
狀況 146. Communicating with Students’ Parents與學生家長交流
狀況 147. Chatting School Life閒聊學校生活

5. Hotel English飯店英語
狀況 148 Ordering Dishes點菜
狀況 149. Room Reservations 預訂房間
狀況 150. Asking for Services詢問服務事宜
6. Hospital English醫院英語
狀況 151. Register掛號
狀況 152. Seeing a Doctor看診
狀況 153. Admission and Discharge住院和出院
7. Travel Service English旅行社英語
狀況 154. Travel Advisory 旅遊諮詢
狀況 155. Arranging a Tour旅遊安排
狀況 156. Having a Guided Tour 導遊陪同觀光
8. Airport English機場英語
狀況 157. Booking Tickets 預訂機票
狀況 158. Before Boarding a Flight登機前
狀況 159. Services on Board飛機上的服務
狀況 160. At the Customs在海關
9. Other Services English其他服務英語
狀況 161. English for Drivers 司機英語
狀況 162. English for Policemen員警英語
狀況 163. Cosmetics 美容美髮
狀況 164. At the Video Shop在影音店
狀況 165. At the Bar在酒吧
狀況 166. At the Laundry在洗衣店
狀況 167. At the Photo Shop在照相館裏
狀況 168. At the Flower Shop在花店
狀況 169. At the Watch Repairer’s在修錶店
狀況 170. At the Library在圖書館


Chapter8 After Work 工作之餘
1. Chatting Time 閒聊時刻
狀況 171. The Weather 天氣狀況
狀況 172. Interests and Hobbies 興趣與嗜好
狀況 173. Talking about the Boss 談論老闆
狀況 174. Relationship Problem人際關係
狀況 175. Salary and Bonus 薪水與獎金
狀況 176. Shopping Online網路購物
狀況 177. Tidbits 花邊新聞
狀況 178. Talking about Stars討論明星
狀況 179. Talking about Books談論書籍
狀況 180. Talking about Houses談論房子
2. Going On Vacation 輕鬆假期
狀況 181. Traveling and Touring 旅行旅遊
狀況 182. Visiting Friends and Relatives 拜訪親友
狀況 183. Shopping 去購物

3. Management and Investment 理財投資
狀況 184. Money Opinions金錢觀念
狀況 185. Income Situation收入狀況
狀況 186. Family Expenses家庭支出
狀況 187. Dealing in Investment投資事宜
狀況 188. Learning to Manage Money金錢管理

4. Recreation and Body-building 休閒健身
狀況 189. Aerobics 有氧健身
狀況 190. Yoga 瑜伽
狀況 191. At the Gym 在健身房
狀況 192. Riding Bicycle 騎車運動
狀況 193. Common Exercises一般運動
5. Entertainment Time 娛樂時光
狀況 194. Listening to Music 聽音樂
狀況 195. Films, TV Programs and Theaters 影視戲劇
狀況 196. Chess and Cards 下棋和玩牌
狀況 197. Playing Balls 打球消遣
狀況 198. Going to Museum去博物館
狀況 199. Going to Amusement Park去遊樂園
狀況 200. Watching Circus Performance看馬戲團表演

Chapter1 Seeking a Job 求職

1．Preparation for the Career 準備就業
狀況 001. Job Preference 求職意向
狀況 002. Job Vacancy 職位空缺
狀況 003. Asking about Openings 詢問職缺
狀況 004. Resume Information 履歷表
狀況 005. Delivering a Resume 投遞履歷
狀況 006. Interview Reservation 面試預約

2. Interview 參加面試
狀況 007. Opening Remarks 開場白
狀況 008. Self-Introduction 自我介紹
狀況 009. Interviewer’s Questions面試者的提問
狀況 010. Reasons for Application 應徵理由
...