Chapter 1　Daily Business 日常業務
1. To Establish Business Relations
2. Asking for Materials
3. Starting to Inquiry Formally
4. Responding to Clients' Inquiry
5. Not Satisfied with the Price
6. Accepting the Price and Placing an Order
7. Talking About Delivery Types
8. Talking About Payment Method
9. Opening a Letter of Credit
10. About the Package Details
11. Starting Packing to Deliver Goods
12. About the Insurance
13. Doing Commodity Inspection
14. Claiming for Indemnity
15. Trade Complaint on Quality
16. Trade Complaint on Time
17. Arbitrating

Chapter 2　Receiving Clients 接待客戶
18. Contacting Clients by Calling
19. Welcoming Clients at the Airport
20. Arriving at the Hotel
21. Having an Arrangement
22. Leading Clients Visit the Company
23. Leading Clients to the Factory
24. Showing Clients Around
25. Seeing Clients Off

Chapter 3　Business Activities 商務活動
26. Inviting Clients to Dinner
27. Entertaining Clients on the Dinner
28. Receiving Clients in the Company
29. Affirming the Appointment
30. Delaying the Appointment
31. Cancelling the Appointment
32. Business Visit
33. Attending the Opening Ceremony

Chapter 4　Business Conference 商務會議
34. Preparing for the Meeting
35. Making an Agenda
36. Making the Meeting Following the Agenda
37. Summarizing After the Meeting

Chapter 5　Marketing and Investigation 市場調研
38. New Products Release
39. Doing Market Research
40. Making Sales Strategy
41. Promoting the New Products
42. Public Relations Crisis

Chapter 6　Trade Fair 產品展銷會
43. Inviting Clients to the Trade Show
44. Applying for the Booth
45. Arranging the Booth Carefully
46. Exhibition Registration
47. Applying for Services
48. Receiving Clients on the Show
49. Showing Clients the Samples
50. Ending the Show
51. Connecting After the Show

Chapter 7　Negotiations 商務談判
52. About the Sales Agency
53. About Processing and Assembling
54. About Compensation Trade
55. About Joint Venture
56. About Technical Patent　
57. About Calling for Bids and Bidding
58. About Mergers and Acquisitions　
59. About Contract Term　
60. Contract Review
61. Signing the Contract
62. Terminating the Contract
63. Expiration of the Contract

附錄
相關貿易術語

Chapter 1　Daily Business 日常業務
1. To Establish Business Relations
2. Asking for Materials
3. Starting to Inquiry Formally
4. Responding to Clients' Inquiry
5. Not Satisfied with the Price
6. Accepting the Price and Placing an Order
7. Talking About Delivery Types
8. Talking About Payment Method
9. Opening a Letter of Credit
10. About the Package Details
11. Starting Packing to Deliver Goods
12. About the Insurance
13. Doing Commodity Inspection
14. Claiming for Indemnity
15. T...