格式與技巧篇
Unit 1.商業書信三大格式 Business Letters Formats
Unit 2.商務電子郵件 How to Write an E-mail
Unit 3.英文傳真 Making a Request by Fax
Unit 4.被動語氣的使用 When to Use the Passive Voice in Business Writing
Unit 5.連接字詞的運用 How to Use Connectors in Business Writing
Unit 6.解說緣由的寫作技巧 Making Connections in Business Writing
商用範本篇
Unit 1.履歷表與求職信 How to Write a Résumé & Cover Letter
Unit 2.英文推薦信 How to Write a Reference Letter
Unit 3.英文面試通知 Letter of Invitation to Interview
Unit 4.產品企劃書 Composing an Appealing Product Proposal
Unit 5.行銷企劃書 How to Write a Marketing Plan
Unit 6.成功的廣告信 How to Write a Sales Letter
Unit 7.基本英文報價單 How to Write a Quotation
Unit 8.英文合約書 How to Write a Contract
Unit 9.年度業績報告 Writing a Performance Report
Unit 10.英文催帳信 How to Write a Collection Letter
Unit 11.英文投訴信 How to Write a Claim Letter
Unit 12.後續追蹤郵件 Follow-up E-mails Made Easy
Unit 13.英文邀請函 How to Write an Invitation Letter
Unit 14.英文抱怨信 Writing a Complaint Letter
Unit 15.回覆客戶投訴信 How to Respond to Customer Complaints
Unit 16.詢問主管意見 Writing an Inquiry Letter
Unit 17.撰寫英文簽呈 How to Ask for Your Boss’s Approval
Unit 18.人事異動通知 Informing Colleagues of a Position Change
英語寫作急救句 Quick Guide to Writing a Business Letter

格式與技巧篇
Unit 1.商業書信三大格式 Business Letters Formats
Unit 2.商務電子郵件 How to Write an E-mail
Unit 3.英文傳真 Making a Request by Fax
Unit 4.被動語氣的使用 When to Use the Passive Voice in Business Writing
Unit 5.連接字詞的運用 How to Use Connectors in Business Writing
Unit 6.解說緣由的寫作技巧 Making Connections in Business Writing
商用範本篇
Unit 1.履歷表與求職信 How to Write a Résumé & Cover Letter
Unit 2.英文推薦信 How to Write a Refer...